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  • 1.  WhatsApp Chat Bot

    Posted 06-05-2025 19:03

    Nagham5 | 2023-08-30 10:16:06 UTC | #1

    Hi, I'm trying to create a digital Chatbot using Genesys Cloud, so I need a way to know how to show the main menu option as a button, as shown in the picture. Please, I need to know how I can show the options and the button exactly like the picture. Thanks.


    Angelo_Cicchitto | 2023-08-30 08:38:17 UTC | #2

    Hi @Nagham5 are you planning to show this in WhatsApp or some other 3rd party Messaging App? Or is your question related to Genesys Messenger?


    Nagham5 | 2023-08-30 08:42:11 UTC | #3

    Hi @Angelo_Cicchitto, I am planning to show it in WhatsApp Messenger.


    Nagham5 | 2023-08-30 09:22:29 UTC | #4

    Is there a way to show it like in the picture? Please, I need your support as this is an urgent case.


    Nagham5 | 2023-08-30 13:26:44 UTC | #5

    @Angelo_Cicchitto , can you help me please?


    Angelo_Cicchitto | 2023-08-30 14:02:07 UTC | #6

    I moved this thread into Integrations channel, hopefully some experts can chime in for WhatsApp + Rich Media


    Angelo_Cicchitto | 2023-08-30 14:05:35 UTC | #7

    Looks like duplicate discussion here: https://developer.genesys.cloud/forum/t/whatsapp-chatbot/21659


    Abdullah89 | 2023-09-20 15:10:24 UTC | #8

    Nagham5, post:4, topic:21771, full:true
    Is there a way to show it like in the picture? Please, I need your support as this is an urgent case.

    Do you have any suggestions as to how to display it as shown in the picture? This is an urgent matter, so I would appreciate your assistance.


    system | 2023-10-20 15:10:28 UTC | #9

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 21771