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  • 1.  Where do I find the Participant ID?

    Posted 05-08-2024 11:42
    No replies, thread closed.

    I am trying to create a callback that sends the calls at a different time (ie. 9am) next day. I am using an API endpoint 

    POST
    /api/v2/conversations/{conversationId}/participants/{participantId}/callbacks
    but there some request parameters that I need to fill in to test it out. The parameters are "conversation ID, and Participant ID". I am not able to locate the participant. Need assistances. Thanks

    #ArchitectureandDesign

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    Reuben Goodwin
    Health Alliance Plan
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  • 2.  RE: Where do I find the Participant ID?

    Posted 05-10-2024 01:24
    No replies, thread closed.

    You will need to get the ID of customer participant from conversation using GET /api/v2/conversations/{conversationId}



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    Cheers
    Zubair
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  • 3.  RE: Where do I find the Participant ID?
    Best Answer

    Posted 05-10-2024 03:40
    No replies, thread closed.

    Hi Reuben,

    Are you trying to create a new callback or modify an existing one? Either way, you should use these endpoints instead:

    New Callback:
    POST /api/v2/conversations/callbacks

    Update Callback (single or bulk):
    POST /api/v2/conversations/callbacks/bulk/update
    Both do not require participantId.


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    Niel Vicente
    DAMAC Properties Co. LLC
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