Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  Where does the Virtual Edge store the Media and Protocol Capture logs?

    Posted 10-14-2020 22:26
    Edited by Carlos Celestial 10-15-2020 23:18
    No replies, thread closed.
    Hi Guys,

    Would just like to know where does the Virtual Edge store the Media and Protocol Capture logs.  i need to delete some of them to increase storage space on the Edge.  Thanks in advance.
    #SystemAdministration

    ------------------------------
    Carlos Celestial
    Trends and Technologies Inc
    ------------------------------


  • 2.  RE: Where does the Virtual Edge store the Media and Protocol Capture logs?

    Posted 10-16-2020 09:48
    No replies, thread closed.
    I believe the virtual Edge stores them in the same place as other platforms.  They should be stored along with the log files, "C:\Edge\Logs"

    ------------------------------
    Phil Whitener
    Genesys - Employees
    ------------------------------

    Original Message


  • 3.  RE: Where does the Virtual Edge store the Media and Protocol Capture logs?

    Posted 10-16-2020 10:22
    No replies, thread closed.
    Thank you Phil.

    ------------------------------
    Carlos Celestial
    Trends and Technologies Inc
    ------------------------------

    Original Message


Related Content