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  • 1.  Where is the recording stored in GMF solution?

    Posted 07-07-2025 04:50
    No replies, thread closed.

    In the GMF solution, is the recording locally stored in  satellite region or in the home region? Or can choose to store in the satellite region or the home region? For example, Tokyo is as satellite region, Frankfurt is as home region, can we select local Tokyo recording to store in Frankfurt ?


    #Telephony

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    Tao Song
    presales
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  • 2.  RE: Where is the recording stored in GMF solution?
    Best Answer

    Posted 07-07-2025 08:41
    No replies, thread closed.

    Hi Tao,

    I believe it is only to store recordings in the region they were handled, e.g Calls handled in Frankfurt, would be stored in Frankfurt
    Store recordings in local Genesys Cloud regions



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    Sam Jillard
    Online Community Manager/Moderator
    Genesys - Employees
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