ROIT_Yamazaki | 2024-12-20 02:10:10 UTC | #1
I would like to retrieve agent performance and queue performance data using the API. In that case, could you tell me which API I should use? There are so many APIs that I'm not sure which one I should use to obtain the desired data, and this is causing confusion.
Eos_Rios | 2024-12-20 14:26:29 UTC | #2
begin with this section of the documentation and it should answer your questions.
https://developer.genesys.cloud/analyticsdatamanagement/analytics/aggregate/
system | 2025-01-19 14:27:27 UTC | #3
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