Certification and Training

Which Certification is easy and which one is Tough?
Any Recommendation to start the Certification?

#Certification

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Rohit Yadav
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I don't think there's a "easiest" certification. It really depends on what you work with in Genesys Cloud every day.

If you're just getting started, I'd recommend beginning with the Genesys Cloud Certified Professional (GCP). It gives you a solid foundation of the platform and makes it easier to pursue more specialized certifications afterward.

From there, choose the certifications that best match your role and the areas you work with most, whether that's Architect, WEM, Workforce Management, AI, integrations, or administration.

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Raphael Poliesi
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I am looking for easiest one, which I can complete on time before my subscription expires.

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Rohit Yadav
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Better you start from Top to Bottom. Here is the link:-

https://education.genesys.com/explore/certification/cloud

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AJAY KUMAR
Technical Solutions Consultant
10x Genesys Certified
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Hello

Start with GCP. I wrote a long post with "why" and several resources. Here is the link:

https://community.genesys.com/discussion/certification-information-and-resources

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Mario Reina de Califfa Jr.
Core Instructor
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