Genesys Cloud - Main

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

Why doesn’t PureCloud use dedicated IP addresses?

  Thread closed by the administrator, not accepting new replies.

  • 1.  Why doesn’t PureCloud use dedicated IP addresses?

    Posted 05-23-2017 13:54
    No replies, thread closed.

    As a suite of cloud services in a distributed cloud environment, PureCloud uses IP addresses from vendors’ public IP pools rather than fixed IP addresses. Some vendors provide a list of potential IP addresses. Other vendors do not. For more information, see Ports and services to configure on your company firewall: https://help.mypurecloud.com/?p=25911.



  • 2.  RE: Why doesn’t PureCloud use dedicated IP addresses?

    Posted 05-23-2017 18:04
    No replies, thread closed.

    Thanks, Amy!



Related Content