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  • 1.  Wireless headset that allows you to answer the call.

    Posted 02-17-2023 11:57
    No replies, thread closed.

    Hi All, its my understanding that blue tooth heads sets dont play well with Geneysys. Meaning when a call comes in you cant use the button on the headset to answer the call.

    Does anyone know of any wireless headsets where you can do this? I dont want to tie my team members down to their desks.

    Thanks for you help.


    #Unsure/Other

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    Paul Rivers
    Roper St. Francis Healthcare
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  • 2.  RE: Wireless headset that allows you to answer the call.

    Posted 02-17-2023 12:35
    No replies, thread closed.

    Paul,

    The range on Bluetooth can also be an issue if you are wanting to be able to walk away from your desk. I would look at DECT systems for this reason.

    I haven't used them personally, but in the light of comments from Genesys this morning, have you looked at Jabra?



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    Paul Simpson
    Eventus Solutions Group
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  • 3.  RE: Wireless headset that allows you to answer the call.

    Posted 02-17-2023 12:57
    No replies, thread closed.

    What comments are you refering to from Genesys this morning? thanks



    ------------------------------
    Paul Rivers
    Roper St. Francis Healthcare
    ------------------------------

    Original Message


  • 4.  RE: Wireless headset that allows you to answer the call.

    Posted 02-17-2023 13:19
    No replies, thread closed.

    Currently the last post on this thread.



    ------------------------------
    Paul Simpson
    Eventus Solutions Group
    ------------------------------

    Original Message


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