Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  Workforce Pure Cloud Schedule

    Posted 02-05-2020 14:17
    No replies, thread closed.
    how can i give the agent consecutive days off
    #Ask Me Anything (AMA)

    ------------------------------
    Mennatalla Mohamed Sabry Ibrahim
    IST Egypt
    ------------------------------


  • 2.  RE: Workforce Pure Cloud Schedule

    Posted 02-05-2020 20:20
    No replies, thread closed.
    You may have to create shifts that designate which two days are off, one shift for each series of two days.

    ------------------------------
    George Ganahl GCP (PureCloud), ICCE
    Principal Technology Consultant
    Genesys
    ------------------------------

    Original Message


Related Content