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Wrap up codes for transferred calls

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  • 1.  Wrap up codes for transferred calls

    Posted 04-30-2018 19:08
    No replies, thread closed.
    Wrap up codes are created and assigned to queues. When calls are transferred between queues the wrap up codes from the transferred queue shows up. Is there a way to display wrap up codes from the current transferee queue?
    Cheers Savi.

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    Savi Prabhu
    Water NSW
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