Genesys Cloud - Main

Hi Team

I enabled the copilot for agents and received the chat and once closed it I can see the suggestion Wrap-up code, subject and summarization for the conversation, but after closed the chat and click on done, where I can find the summarization?

#ConversationalAI(Bots,AgentAssist,etc.)

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Sajed Salah
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Hello Sajed, 

It should in under the performance -> workspace. It should be one of the workspaces. I dont currently have it in my test environment, maybe someone from the Community could correct me. 

But I believe it should live there. 

Cheers, 

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Cameron
Online Community Manager/Moderator
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