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Wrap_up_performance_summary_view

  • 1.  Wrap_up_performance_summary_view

    Posted 06-05-2025 19:07

    Mojalefa_Modiba | 2023-03-07 13:04:12 UTC | #1

    Hi

    I'm having a problem with the below API, it is giving me an error I'm not sure what could be the problem.

    /api/v2/analytics/reporting/exports

    { "name": "WRAPUPPERFORMANCESUMMARYVIEW", "timeZone": "Etc/UT", "exportFormat": "CSV", "interval":"2023-03-01T00:00:00/2023-03-02T00:00:00", "period": "P1D", "viewType": "WRAPUPPERFORMANCESUMMARYVIEW", "filter": { "mediaTypes": "voice" },

    "read": true, "locale": "en-us", "hasFormatDurations": true, "hasSplitFilters": true, "excludeEmptyRows": true, "hasSplitByMedia": false, "hasSummaryRow": false, "csvDelimiter": "COMMA", "selectedColumns": [ {"columnOrder": 1,"columnName": "wrapupperformanceviewintervalstart"}, {"columnOrder": 2,"columnName": "wrapupperformanceviewintervalend"}, {"columnOrder": 3,"columnName": "wrapupperformanceviewintervalcomplete"}, {"columnOrder": 4,"columnName": "wrapupperformanceviewfilters"}, {"columnOrder": 5,"columnName": "wrapupperformanceviewmediatype"}, {"columnOrder": 6,"columnName": "wrapupperformanceviewaggregateordetail"}, {"columnOrder": 7,"columnName": "wrapupperformanceviewwrapupcode"}, {"columnOrder": 8,"columnName": "wrapupperformanceviewwrapupname"}, {"columnOrder": 9,"columnName": "wrapupperformanceviewqueueid"}, {"columnOrder": 10,"columnName": "wrapupperformanceviewqueuename"}, {"columnOrder": 11,"columnName": "wrapupperformanceviewavghandle"}, {"columnOrder": 12,"columnName": "wrapupperformanceviewavgtalk"}, {"columnOrder": 13,"columnName": "wrapupperformanceviewavghold"}, {"columnOrder": 14,"columnName": "wrapupperformanceviewavgacw"}, {"columnOrder": 15,"columnName": "wrapupperformanceviewtotalhandle"}, {"columnOrder": 16,"columnName": "wrapupperformanceviewtotaltalk"}, {"columnOrder": 17,"columnName": "wrapupperformanceviewtotalhold"}, {"columnOrder": 18,"columnName": "wrapupperformanceviewtotalacw"}, {"columnOrder": 19,"columnName": "wrapupperformanceviewhandle"}, {"columnOrder": 20,"columnName": "wrapupperformanceviewhold"}, {"columnOrder": 21,"columnName": "wrapupperformanceviewpercenthandle"}, {"columnOrder": 22,"columnName": "wrapupperformanceviewpercenttotalhandle"}, {"columnOrder": 23,"columnName": "wrapupperformanceviewtotaltalkpercentage"} ],

    "hasCustomParticipantAttributes": false, "recipientEmails": ["#myemailHere#"]

    }

    Mojalefa_Modiba | 2023-03-07 13:05:09 UTC | #2

    I'm getting the below error

    { "message": "The request could not be understood by the server due to malformed syntax.", "code": "bad.request", "status": 400, "contextId": "5f5d9bbb-51bf-4d6b-944c-ad8c46c33e27", "details": [], "errors": [] }

    Jerome.Saint-Marc | 2023-03-07 15:41:44 UTC | #3

    Hello,

    The "mediaTypes" filter's attribute is an array of string. Try with -> "mediaTypes": ["voice"]

    Regards,

    Mojalefa_Modiba | 2023-03-07 15:42:22 UTC | #4

    Thank you so much @Jerome.

    That solved my issue.

    system | 2023-04-06 15:42:31 UTC | #5

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 18768



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