Profile

Ethan Anderson

Contact Details

My Content

1 to 1 of 1 total
Posted By Ethan Anderson 12-17-2025 23:23
Found In Egroup: Genesys Cloud - Developer Community!
\ view thread
Happy to be corrected, but my understanding is that once a wrap-up code is removed, it is immediately deleted from the platform. Historical interactions may still reference the wrap-up code ID, but the name cannot be resolved once the object no longer exists. There is no soft-delete, inactive state, ...