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Munesh Gupta

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RE: Genesys Workday (HRIS) Integration Issue

Posted By Munesh Gupta 05-14-2026 17:25
Found In Egroup: Workforce Engagement Management \ view thread
Hello, Thank you for responding to my post. I already created a Genesys case and reviewed the issue with a Technical Support Engineer, who recommended that I post my query here. I am unclear about what qualifies as a "valid flow" in this context. Our requirement is simply to display the time-off ...

Genesys Workday (HRIS) Integration Issue

Posted By Munesh Gupta 05-13-2026 13:33
Found In Egroup: Workforce Engagement Management \ view thread
I am currently working on integrating Workday with Genesys Cloud. At this time, we do not have access to Workday APIs, so I am using hardcoded values for time-off types and balances. As a result: I do not require any Data Actions No Data Actions are configured in the workflows Our primary ...