Genesys Cloud CX

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Add media to an Outbound SMS campaign 

11-12-2023 20:34

In this video @Ludovic Callebaut talks about the feature to add media to an Outbound SMS campaign.

Administrators can now use MMS in SMS campaigns. This feature enables outbound administrators to include media with text in the Campaign SMS Template in Canned Responses and then run an SMS campaign with the included media.  Create an SMS campaign 

#TAMStudios #FeatureReview #OutboundCampaigns #CampaignConfiguration #OutboundCampaign


#DigitalChannels
#Outbound
#CommunityVideos(TAM,QA,etc.)

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