Genesys Cloud - Main

In this video, Rebecca discusses the new feature, "Additional ringtone options for Communicate for iOS and Android"

Genesys Cloud added ten new ringtone options to Communicate for iOS and Android mobile applications. These additional choices allow users to select a different ringtone than their nearest coworker. For more information, see FAQs: Communicate for Android and FAQs: Communicate for iOS. This feature requires one of the following subscriptions: Communicate, Genesys Cloud CX 1, Genesys Cloud CX 2, or Genesys Cloud CX 3.

Release notes: https://help.mypurecloud.com/releasenote/may-17-2023/

#TAMStudios #FeatureReview #RIngtones 

Presenter: @Rebecca Harper 

Please post any questions, or comments, below or email us at TAMStudios@Genesys.com