In this video @Joseph Ian Romero talks about advanced Architect execution data capabilities for all flows.

Flow authors can now use advanced execution data capabilities for all Architect flow types. This enhancement provides greater control over historical execution data to better understand customer journeys, improve troubleshooting of flows, and facilitate informed decisions. Flow authors can enable execution data storage and then select from four different data levels:

• Base - Understand high-level user journeys through actions and navigated menus, errors, and events.
• Notes - Troubleshoot flows using variable values and includes the base level.
• Verbose Notes - Access conversation content with communication values and includes the notes level.
• All - Troubleshoot flows using action input and output values and includes the verbose notes level.

Historical execution data counts toward an organization’s data storage limit under the Genesys Cloud fair use policy. Data storage is disabled by default; to track execution data, organizations must enable execution data storage and republish their flows. Administrators and developers can access historical flow execution data via the Genesys Cloud Platform API, Architect Replay Mode, Architect Flow Insights, and the Genesys Cloud notifications service.

Watch the TAM Studios Video: Introducing Architect Replay Mode

Read more:

• Historical flow execution data overview
• Flows Instances APIs in the Developer Center
• Use replay mode to troubleshoot an Architect flow

Release Notes: https://help.mypurecloud.com/releasenote/july-22-2024/

#TAMStudios #FeatureReview #Architect #ExecutionData