Genesys Cloud - Main

In this video Ludo talks about Analytics workspace improvements.

Genesys has improved the analytics workspace. Changes include the ability to rearrange tabs, a new location to save the view, the ability to overwrite saved views, and new tab actions such as reload, duplicate, close, close all tabs, and close all tabs excluding the active tab.

Release Notes: https://help.mypurecloud.com/releasenote/march-1-2023/

#TAMStudios #Reporting/Analytics #FeatureReview 

Presenter: @Ludovic Callebaut