In this video @Christopher Visick talks about the Genesys AppFoundry Vendor named "EVA for Genesys Cloud" in a short video presentation.

EVA, is a cutting-edge Voice Biometric solution that revolutionizes the way organizations verify customer identities and enhance security in contact centers. This innovative technology eliminates the need for traditional authentication methods such as PINs, passwords, and other information, offering a frictionless and secure customer experience.

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