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In this video @Christopher Visick talks about the AppFoundry Premium Partner SightCallSightCall is a visual assistance platform for organizations that need to reduce costs while still delivering innovative service with a competitive edge. With live video and annotation capabilities integrated directly into Genesys Cloud CX, SightCall gives your customers the ability to show their problems in real-time and empowers your agents to provide fast, actionable solutions on the spot. Prevent unnecessary onsite visits, improve NPS, and reduce product returns with AR-powered visual assistance.
Visit Sightcall at the GenesysCloud AppFoundry
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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.