Genesys Cloud CX

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AppFoundry Product Review Series - Ep. 05 - SightCall 

05-03-2023 02:29

In this video @Christopher Visick  talks about the AppFoundry Premium Partner SightCall

SightCall is a visual assistance platform for organizations that need to reduce costs while still delivering innovative service with a competitive edge. With live video and annotation capabilities integrated directly into Genesys Cloud CX, SightCall gives your customers the ability to show their problems in real-time and empowers your agents to provide fast, actionable solutions on the spot. Prevent unnecessary onsite visits, improve NPS, and reduce product returns with AR-powered visual assistance.

 

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#Telephony

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