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In this video @Christopher Visick talks about the new AppFoundry vendor named "Cinareo". Their solution will complement your GenesysCloud WFM tools with capacity planning functionality.
Genesys AppFoundry link
https://appfoundry.genesys.com/filter/genesyscloud/listing/1eaf48f2-89b9-40a3-9f37-87da693fc449
#TAMStudios #AppFoundry #AppFoundryapps #WEM #WFM
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