This series will give you some insight into some of the Premium applications that are available on the Genesys AppFoundry Store that will seamlessly integrate into your GenesysCloud environment. 

Our first feature application is “thrive reset” which is helping agents de-stress, re-center and recharge in real-time.

Instead of another call being delivered from a queue, the agent is immersed in a brief video-based meditation designed to help ease tension.

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