In this video @Guru Prasadh Jeevan Rao discusses a new feature "Architect Get Participant Data and Set Participant Data in voice and digital bot flows"

Flow authors can now use the Set Participant Data and Get Participant data in Architect voice and digital bot flows. The Set Participant Data action creates attribute name and variable pair values and assigns them to an interaction participant, and the Get Participant Data action retrieves attribute values from an interaction participant. These attributes persist between transfers from one flow to another and are helpful when information must be accessible after the current flow ends; for example, a transfer to another flow or to a third-party Genesys Cloud integration that receives a screen pop with participant data. For new and republished call flows, Architect immediately sends attributes to the cloud before calling an Architect bot flow.

Release notes: https://help.mypurecloud.com/releasenote/october-7-2024/

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