Genesys Cloud CX

 View Only

Architect workflow automated notifications 

10-29-2023 21:03

In this video @Mark Bernardo discusses Architect workflow automated notifications. 

Flow authors can now use the new Send Notification action in Architect workflows to send automated email notifications to users. This feature enables stakeholders such as flow authors, administrators, agents, and supervisors to set up users to receive notifications. For example, of evaluation notifications or receive confirmation of released evaluations, and view notification recipients. For more information, see Send Notification action

Release Notes: 22 Sep 2023

#TAMStudios #FeatureReview #Architect

Please post any questions, or comments, below or email us at TAMStudios@Genesys.com  


#ArchitectureandDesign
#Unsure/Other
#CommunityVideos(TAM,QA,etc.)

Statistics
0 Favorited
50 Views
1 Files
0 Shares
6 Downloads

Related Entries and Links

No Related Resource entered.