Genesys Cloud - Main

In this video, Guru discusses a new feature "Assign a permission to grant a role to a user by division"

Division-Aware Role Management setting allows customers to require an admins’ role to be scoped to the division they assign to other users’ roles. For more information, see Enable division-aware role management. This feature has no restriction by user or required user to access.

Release notes: https://help.mypurecloud.com/releasenote/july-5-2023/

Presenter: @Guru Prasadh Jeevan Rao 

#TAMStudios #FeatureReview #Divisions