In this video @Kumar Sanjeevi talks about the new update to the Canned Responses user interface enhancements

The refreshed Canned Responses user interface now offers updates to the flow, style, and user controls. These enhancements do not affect existing functionality.

Release Notes: https://help.mypurecloud.com/releasenote/may-6-2024

#TAMStudios #cannedresponses #FeatureReviews #libraries

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