Genesys Cloud - Main

In this video, Phil discusses a new feature "Change password set/reset workflow"

New Genesys Cloud users and users who must reset their password will now land on the splash page when setting or resetting their password. On this page, users are presented with options to manage their account, access Communicate/Collaborate, or access Architect. This change does not affect SSO (single sign-on) users. For more information, see Reset your password and Log in for the first time. This feature requires no restriction by user or required user to access.

Release notes: https://help.mypurecloud.com/releasenote/december-6-2023/

Presenter: @Phil Gyue Sun

#TAMStudios #FeatureReview 

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