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Chatbots Are Dead… Thanks, Google 

08-05-2019 05:49

Chatbots aren’t going anywhere. Instead, they’re going to get better and better as a way to automate the digital self-service experience. Just not in the way you might have expected.

See how plans recently announced by Google will impact your chatbot and digital transformation strategy. Get up to speed with this 45-minute webinar about the latest Google advancements, including how this interactive search experience will position Google search as the only chatbot you’ll ever need.


Join MindTouch CEO, Aaron Rice and VP of Marketing, Tim Passios as they discuss:

  • Understanding Google as an intent-based, AI-driven communication channel that will disrupt chatbot technology
  • How Google plans will impact the contact center and help content
  • How Google connects customer journeys between devices and channels (voice to IoT to browser, etc.)
  • How to ready your teams to take advantage of this technology (and not get left behind)
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