Genesys Cloud - Main

In this video @Joseph Ian Romero talks about counted limits monitoring and alerts. 

Administrators can now use the Operational Console to monitor and manage counted limits such as team.max, group.individuals.max, and actions.integration.max. This feature allows administrators to configure alerts that trigger when these limits approach their predefined thresholds and then monitor these limits, receive timely alerts, and analyze usage trends. These improvements help prevent breaches and ensure that resources are used efficiently.

Read more:

• Event Catalog
• Limit Event

Release Notes: https://help.mypurecloud.com/releasenote/september-2-2024/

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