In this video @Joseph Ian Romero talks about the feature to create in-app toast notification alert rules.

Supervisors can now set in-app toast notification alerts for users with alerting permissions. For more information, see Create an alert rule . 

https://help.mypurecloud.com/releasenote/october-25-2023/ 

#TAMStudios #Reporting/Analytics #AlertNotifications #FeatureReview

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