In this video, Rebecca discusses the new feature "Custom voices support for the Google Cloud Text-to-Speech integration"

The Google Cloud text-to-speech (TTS) integration now supports custom voices. Before you update the integration in Genesys Cloud, contact your Google Cloud TTS seller to access the Custom Voice feature. For more information, see Configure Google Cloud TTS Custom Voices. This feature requires one of the following subscriptions: Genesys Cloud CX 1, Genesys Cloud CX 2, or Genesys Cloud CX 3.

Release notes: https://help.mypurecloud.com/releasenote/march-29-2023/

Presenter: @Rebecca Harper 

#TAMStudios  #FeatureReview #GoogleTTS #VoiceSelfService