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Customer Stories | Coca-Cola Bottlers Sales and Services

11-17-2022 06:43

Tracy Vickers

Coca-Cola Bottlers Sales and Services has improved its customer experience while saving on costs and IT effort with a move to the Genesys Cloud CX™ platform.

Learn about how they are now ready for gamification and artificial intelligence (AI) solutions like Genesys Speech Analytics from this insightful interview.

#GenesysCloudCX
#WorkforceEngagementManagement
#SpeechandTextAnalytics
#Gamification

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Customer Stories | Coca-Cola Bottlers Sales and Services
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Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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Customer Stories | Coca-Cola Bottlers Sales and Services

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