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In this video I talk about Dashboards summary page enhancements & Dashboard management for administrators.
Contact center supervisors can now view the list of dashboards in list view. Supervisors can also search the dashboards based on dashboard name and dashboard owner, sort the dashboards based on created date and last updated date, and filter the list of dashboards based on private or public status, owned by me, and owned by anyone filters. Administrators can perform bulk delete of the dashboards. For more information, see Add and edit Performance Dashboards, and Performance Dashboards overview. Administrators can now access management capabilities for both public and private dashboards that users create within the organization. From the dashboard summary page, administrators can delete dashboards in bulk for a single user or multiple users.
Release Notes: https://help.mypurecloud.com/releasenote/august-16-2023/
#TAMStudios #FeatureReview #Dashboards
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