Genesys Cloud - Main

In this video @Joseph Ian Romero talks about the dedicated API endpoints for schema metadata retrieval. 

Administrators and developers can now access schema-related metadata (for example, core types and field limits), through dedicated, entity-specific public APIs as part of the Dynamic Schema Service (DSS) V1.5 upgrade. Previously, this information was retrieved using shared global endpoints. This update improves how schema definitions are managed by making data retrieval more scalable and structured across different services. With this release, new API endpoints are available for managing schema information related to external contacts, organizations, workitems, and open actions. These changes help ensure better integration and consistency across all relevant areas, supporting the full implementation of DSS V1.5.

#TAMStudios #FeatureReview #API/Integrations #API #API #API

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Release Notes: https://help.mypurecloud.com/releasenote/april-7-2025/