Genesys Cloud - Main

In this video @Takakiyo Ikari describes the new feature to drag and drop in Architect builders. 

Administrators can now use a new drag-and-drop functionality to add, arrange, and reorder elements in Architect builders. This feature helps to simplify the process of building custom expressions, provides a clear and intuitive visual hierarchy, reduces flow configuration time, and improves efficiency. Flow authors can reorder cards in one action, either by dragging and dropping them, or via the keyboard.

Release Notes : https://help.mypurecloud.com/releasenote/october-28-2024/

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