Genesys Cloud CX

Effortless Channel Switching FAQ 

07-14-2021 18:20

Upcoming Effortless Channel Switching feature currently in Beta that will also include several changes to Agent UI.
#Omni-ChannelDesktop/UserInterface
#Roadmap/NewFeatures

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Effortless Channel Switching-v2.pdf   258 KB   1 version
Uploaded - 08-24-2021

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