In this video @Kumar Sanjeevi talks about the recently released enhancements in alerts management.
Supervisors can now easily mark all alerts as read or unread and can bulk delete the alerts. This feature enables supervisors to improve efficiency and optimize workload.
Release Notes: https://help.mypurecloud.com/releasenote/april-29-2024/
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00:02:19
A concept of automatic clearing would be nice (much more that we have real time alerts that are after triggered irrelevant).
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