Genesys Cloud - Main

In this video @Brian Feeney talks about improvements to event card editing and visualisation in journey canvas

Journey Management users now have access to expanded capabilities on event cards in the journey canvas within Journey Management, making it easier to view and edit event card content, automatically generate trend charts, and have all related charts associated with that event sorted on the charts panel.

The updated event cards enable those with view only access to also derive insights more efficiently.

Release Notes: https://help.mypurecloud.com/releasenote/may-19-2025

#TAMStudios #JourneyManagement #events #FeatureReview

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