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In this video @Hiroyuki Sato talks about generic SIP station support in cloud media.
Administrators can now use generic SIP station support in cloud media. This feature enables non-managed third-party devices to register with Genesys as a SIP endpoint and allows unsupported phones and third-party SIP applications to connect and register with the Genesys system, which improves flexibility and interoperability for administrators who manage diverse communication endpoints.
Read more:
Release Notes: https://help.mypurecloud.com/releasenote/july-15-2024/
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