Genesys Cloud CX

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Generic SIP station support in cloud media 

09-01-2024 22:30

In this video @Hiroyuki Sato talks about generic SIP station support in cloud media.

Administrators can now use generic SIP station support in cloud media. This feature enables non-managed third-party devices to register with Genesys as a SIP endpoint and allows unsupported phones and third-party SIP applications to connect and register with the Genesys system, which improves flexibility and interoperability for administrators who manage diverse communication endpoints.

Read more:

Release Notes: https://help.mypurecloud.com/releasenote/july-15-2024/

#TAMStudios #FeatureReview #SIPStation 

Please post any questions, or comments, below or email us at TAMStudios@Genesys.com  


#SIP/VoIP
#Telephony
#CommunityVideos(TAM,QA,etc.)

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