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In this video, Guru discusses about Genesys Cloud Background Assistant (GCBA) - https://help.mypurecloud.com/articles/genesys-cloud-background-assistant-gcba-overview/
The video provides a walk through of creating a quality policy and demonstrating screen recording on web browser through GCBA.
Presenter: @Guru Prasadh Jeevan Rao
Key Contribution: @Joseph Ian Romero
#TAMStudios #UseCase #ScreenRecording #GCBA
Please post any questions, or comments, below or email us at TAMStudios@Genesys.com
#QualityManagement
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