A place to ask questions, connect with others, and stay in the know
In this video, Brian discusses about Genesys Cloud Support Center.
The Genesys Cloud standalone support center uses your existing knowledge workbench articles to help answer and resolve customer questions.
The benefits of using a support page are:
Key links: https://help.mypurecloud.com/articles/support-center-overview/
#TAMStudios #UseCase #SupportCenter
Presenter: @Brian Feeney
#DigitalChannels
00:05:59
https://help.mypurecloud.com/releasenote/september-13-2023/
Genesys Cloud rebranded the support center as the knowledge portal.
https://help.mypurecloud.com/?p=280783