Genesys Cloud - Main

Hi @Brian Jones, apologies for taking so long to get back to your comment. So far I have only had that comment about a notaable delay once. This wasn't Google though but Azure. I believe it wwas recolved by updating the Azure configuration to select a region to use closer to the region the Org was hosted in. Logically, whether native or via integration, there shouldn't be any difference in the performance except where a the region further away is chosen, you may notice a bit of a lag. 

Now that we have the Google TTS integration added and are using it for select flows, we have noticed a significant delay of a few seconds before the system speaks the TTS. Has Genesys and/or anyone else experienced such & delay and is there anything we can do to reduce/eliminate that? We presume it has to do with the time it takes the integration to send & process the TTS, but figured we'd ask.