Genesys Cloud CX

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Hong Kong, Jakarta, and Paris satellite region deployment 

03-17-2023 03:13

In this video Gaurav tells us about the new Hong Kong, Jakarta, and Paris satellite region deployments

Genesys added Asia Pacific (Hong Kong), Asia Pacific (Jakarta), and Europe (Paris) satellite regions to its Genesys Cloud deployment. The new satellite region deployments are identified in Genesys Cloud as Asia Pacific (Hong Kong), Asia Pacific (Jakarta), and EMEA (Paris). They improve WebRTC media communications for organizations located in or near these areas by hosting TURN servers. The new satellite regions can also be used for configuration with Global Media Fabric to improve the audio path

Release Notes: https://help.mypurecloud.com/releasenote/march-1-2023/

#TAMStudios #WebRTC #FeatureReview 

Presenter: @Gaurav Srivastava 


#SystemAdministration
#Telephony

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