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Import Architect flows into Journey Management 

5 hours ago

In this video @Brian Feeney talks about importing Architect flows into Journey Management
 
Analysts can now import Architect flows into Journey Management to reduce manual setup for single-flow analysis. This enhancement allows analysts to review published Architect flows as Sankey diagrams, select relevant nodes, outcomes and milestones, and map them into journey analysis for faster insight into customer interactions.
 
Please post any questions or comments below, or email us at TAMStudios@Genesys.com  

#CommunityVideos(TAM,QA,etc.)

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