Genesys Cloud - Main

In this video @Brian Feeney talks about the improvements to the  attribute lists view for Journey Management events

Genesys updated the attribute lists view for events in Journey Management. The updated design includes full attribute lists for knowledge, intents, and languages, and bot-specific attribute selection for intents and languages. Also, partial and case-insensitive search capabilities allow users to navigate long attribute lists without the need to manually enter or remember exact values. These enhancements help streamline workflows and makes it easier to filter and analyze Journey Management data.

Release Notes: https://help.mypurecloud.com/releasenote/february-3-2025

#TAMStudios #JourneyManagement #FeatureReview 

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