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Improved interval granularity for a specific time span during performance metrics exports

03-09-2023 00:43

Gaurav Srivastava

In this video , @Guru Prasadh Jeevan Rao talks about improved interval granularity for a specific time span during performance metrics exports.

Contact center managers and supervisors can now select different interval lengths for a selected time period for a scheduled export. This feature gives them more control over exported data and more granular insight for exported data from larger time periods. For more information, see Export view data. This feature requires one of the following subscriptions: Genesys Cloud CX 1, Genesys Cloud CX 2, or Genesys Cloud CX 3.

Release Notes : https://help.mypurecloud.com/releasenote/february-22-2023/

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