Genesys Cloud - Main

In this video, @Fegy Simon talks about improvements made to automatic inactivity timeout.

Genesys Cloud improved the automatic inactivity timeout. This improvement ensures that certain system API calls no longer reset the inactivity timeout. Additionally, the inactivity timeout does not apply to client credential grant types. For more information, see Set an automatic inactivity timeout. This feature has no restriction by user or required user to access.

Release Notes : https://help.mypurecloud.com/releasenote/april-5-2023/

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