Genesys Cloud - Main

In this video @Christopher Visick talks about learning module improvements. 

Administrators can now benefit from several enhancements to the learning assignment experience in Genesys Cloud. The updated navigation pane allows for content descriptions, and progress tracking is more intuitive. Additional options control the flow of modules, while the improved results screen provides a more positive completion experience. Administrators can also better visualize given answers. These changes make the learning assignment process more user-friendly, with clearer content management, enhanced tracking, and visualization features.

Read more:

• Create a development and feedback module
• Work with and complete a development and feedback module

Release Notes: https://help.mypurecloud.com/releasenote/june-10-2024/

#TAMStudios #FeatureReview #development&feedback #LearningModules