Genesys Cloud CX

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Manage Active Screen Recordings 

09-16-2024 00:50

In this video @Stalin Singh talks about how to manage active screen recordings. 

Administrators can now access the count of active screen recordings directly within the Recording Management UI, which replaces the Manage Active Recordings UI. This enhancement aims to streamline the interface, reduce clutter, and enhance system scalability.

Read more:

Release Notes: https://help.mypurecloud.com/releasenote/may-6-2024/

#TAMStudios #FeatureReview #ScreenRecording


#QualityManagement
#SystemAdministration
#CommunityVideos(TAM,QA,etc.)

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