Genesys Cloud CX

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Open interactions in a new Analytics workspace tab 

02-26-2024 01:24

In this video @Krishneel Mani talks about the feature to open interactions in a new Analytics workspace tab. 

Genesys Cloud now opens the interaction detail page in a new tab in the analytics workspace. This feature allows users to easily transition between the interaction list view and the interaction detail view. For more information, see Content Search viewInteractions viewMy Interactions view, and Analytics workspace tabs update

#TAMStudios #FeatureReview #Reporting/Analytics #MyWorkspace

Please post any questions, or comments, below or email us at TAMStudios@Genesys.com  


#CommunityVideos(TAM,QA,etc.)

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