In this video @Krishneel Mani talks about the feature to open interactions in a new Analytics workspace tab.
Genesys Cloud now opens the interaction detail page in a new tab in the analytics workspace. This feature allows users to easily transition between the interaction list view and the interaction detail view. For more information, see Content Search view, Interactions view, My Interactions view, and Analytics workspace tabs update.
#TAMStudios #FeatureReview #Reporting/Analytics #MyWorkspace
Please post any questions, or comments, below or email us at TAMStudios@Genesys.com
00:02:07
Copyright© 2025 Genesys. All rights reserved. Terms of Use | Privacy Policy